Q. I am unable to establish a Remote Assistance co 8 Months, 1 Week ago
A. This can be an issue if you enabled the firewall after sending the Remote Assistance invitation. To work around this problem, you can create a new Remote Assistance invitation while the Windows Firewall is enabled, and then send the new invitation to the expert. For more information, see Remote Assistance May Not Work if Internet Connection Firewall Is Enabled After Sending Invites.
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